/* SNC Chatbot - Soft Net Consulting - Design Profesional */

/* Color Palette - #b20838 principal */
:root {
    --snc-primary: #b20838;
    --snc-dark: #8a062b;
    --snc-light: #e07a8f;
    --snc-accent: #c40a42;
    --snc-deep: #5c041e;
    --snc-background: #fdf2f4;
    --snc-white: #FFFFFF;
    --snc-text-dark: #1E293B;
    --snc-text-medium: #475569;
    --snc-text-light: #64748B;
    --snc-border: #f0b8c4;
    --snc-shadow: rgba(178, 8, 56, 0.15);
    --snc-shadow-hover: rgba(178, 8, 56, 0.25);
}

.chatbot-container {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 380px;
    max-width: calc(100vw - 40px);
    height: 750px;
    max-height: calc(100vh - 40px);
    background: var(--snc-white);
    border-radius: 16px;
    box-shadow: 0 8px 32px var(--snc-shadow);
    display: flex;
    flex-direction: column;
    z-index: 10000;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    overflow: hidden;
    transform: translateY(calc(100% + 20px));
    opacity: 0;
    transition: transform 0.3s ease, opacity 0.3s ease;
    border: 2px solid var(--snc-border);
}

.chatbot-container.open {
    transform: translateY(0);
    opacity: 1;
}

.chatbot-float-btn {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    border: none;
    color: white;
    cursor: pointer;
    box-shadow: 0 4px 16px var(--snc-shadow);
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.chatbot-float-btn:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 20px var(--snc-shadow-hover);
}

.chatbot-float-btn svg,
.chatbot-float-btn svg * {
    color: #fff !important;
    stroke: #fff !important;
    fill: currentColor;
}

.chatbot-float-btn .snc-bot-float-logo {
    width: 28px !important;
    height: 28px !important;
    object-fit: contain;
    display: block;
    border-radius: 6px;
    background: #fff;
    padding: 2px;
}

.chatbot-float-btn.hidden {
    display: none;
}

.chatbot-notification-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    background: #EF4444;
    color: white;
    border-radius: 50%;
    width: 20px;
    height: 20px;
    font-size: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
}

.chatbot-header {
    background: linear-gradient(135deg, var(--snc-dark) 0%, var(--snc-deep) 100%);
    color: white;
    padding: 16px 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-radius: 16px 16px 0 0;
}

.chatbot-header-content {
    display: flex;
    align-items: center;
    gap: 12px;
}

.chatbot-avatar {
    width: 40px;
    height: 40px;
    background: rgba(255, 255, 255, 0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.chatbot-avatar .snc-bot-site-logo {
    width: 30px !important;
    height: 30px !important;
    object-fit: contain;
    display: block;
    border-radius: 6px;
    background: #fff;
    padding: 2px;
}

.chatbot-header-text h3 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: #fff !important;
}

.chatbot-status {
    font-size: 12px;
    opacity: 0.9;
}

.chatbot-toggle {
    background: transparent;
    border: none;
    color: white;
    cursor: pointer;
    padding: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    opacity: 0.8;
    transition: opacity 0.2s ease;
}

.chatbot-toggle:hover {
    opacity: 1;
}

.chatbot-body {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    background: var(--snc-background);
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.chatbot-messages {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.message {
    display: flex;
    gap: 8px;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.message.bot { justify-content: flex-start; }
.message.user { justify-content: flex-end; }

.message-content {
    max-width: 75%;
    padding: 12px 16px;
    border-radius: 12px;
    word-wrap: break-word;
}

.message.bot .message-content {
    background: var(--snc-white);
    color: var(--snc-text-dark);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
    border: 1px solid var(--snc-border);
}

.message.user .message-content {
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    color: white;
}

.message-time {
    font-size: 11px;
    opacity: 0.6;
    margin-top: 4px;
}

.message.last-message {
    animation: messageHighlight 0.5s ease-out;
}

.message.last-message .message-content {
    box-shadow: 0 4px 16px var(--snc-shadow-hover);
    border: 2px solid var(--snc-primary);
}

.message.last-message.user .message-content {
    box-shadow: 0 4px 16px rgba(178, 8, 56, 0.4);
    border: 2px solid var(--snc-light);
}

@keyframes messageHighlight {
    0% { opacity: 0.7; transform: translateY(5px); }
    100% { opacity: 1; transform: translateY(0); }
}

.typing-indicator {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
    background: var(--snc-white);
    border-radius: 12px;
    width: fit-content;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
    border: 1px solid var(--snc-border);
}

.typing-indicator span {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--snc-primary);
    animation: typing 1.4s infinite;
}

.typing-indicator span:nth-child(2) { animation-delay: 0.2s; }
.typing-indicator span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typing {
    0%, 60%, 100% { transform: translateY(0); opacity: 0.7; }
    30% { transform: translateY(-10px); opacity: 1; }
}

.chatbot-input-area {
    border-top: 1px solid var(--snc-border);
    background: var(--snc-white);
    padding: 16px;
}

.chatbot-menu-buttons {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 12px;
}

.menu-button {
    padding: 12px 16px;
    background: var(--snc-white);
    border: 2px solid var(--snc-border);
    border-radius: 10px;
    cursor: pointer;
    text-align: left;
    font-size: 14px;
    color: var(--snc-text-dark);
    transition: all 0.2s ease;
    font-weight: 500;
    width: 100%;
}

/* Prevent host theme from forcing uppercase buttons inside chatbot */
.chatbot-container .menu-button,
.chatbot-container .option-button,
.chatbot-container .action-button,
.chatbot-container .footer-btn,
.chatbot-container .form-submit,
.chatbot-container .call-button,
.chatbot-container .link-button {
    text-transform: none !important;
    letter-spacing: normal !important;
    font-variant: normal !important;
}

.menu-button.selected {
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    border-color: var(--snc-deep);
    color: white;
    box-shadow: 0 4px 12px var(--snc-shadow-hover);
    transform: scale(1.02);
    animation: buttonHighlight 0.3s ease-out;
}

.menu-button-content { display: flex; align-items: center; gap: 12px; }
.menu-button-icon { display: flex; align-items: center; justify-content: center; flex-shrink: 0; color: var(--snc-primary); width: 20px; height: 20px; }
.menu-button.selected .menu-button-icon { color: white; }
.menu-button-text { flex: 1; }

.menu-button:hover {
    border-color: var(--snc-primary);
    background: var(--snc-background);
    transform: translateX(4px);
    box-shadow: 0 2px 8px var(--snc-shadow);
}

.chatbot-input-wrapper {
    display: flex;
    gap: 8px;
    align-items: center;
}

.chatbot-input {
    flex: 1;
    padding: 12px 16px;
    border: 2px solid var(--snc-border);
    border-radius: 10px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s ease;
    background: var(--snc-background);
}

.chatbot-input:focus {
    border-color: var(--snc-primary);
    background: var(--snc-white);
}

.chatbot-send-btn {
    width: 44px;
    height: 44px;
    border: none;
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    color: white;
    border-radius: 10px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.chatbot-send-btn:hover {
    transform: scale(1.05);
    box-shadow: 0 4px 12px var(--snc-shadow);
}

.message-options { display: flex; flex-direction: column; gap: 8px; margin-top: 12px; }

.option-button {
    padding: 12px 16px;
    background: var(--snc-background);
    border: 2px solid var(--snc-border);
    border-radius: 10px;
    cursor: pointer;
    text-align: left;
    font-size: 13px;
    color: var(--snc-text-dark);
    transition: all 0.2s ease;
    font-weight: 500;
}

.option-button:hover {
    background: var(--snc-light);
    border-color: var(--snc-primary);
    transform: translateX(4px);
    box-shadow: 0 2px 8px var(--snc-shadow);
}

.option-button.selected {
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    border-color: var(--snc-deep);
    color: white;
    box-shadow: 0 4px 12px var(--snc-shadow-hover);
    transform: translateX(4px) scale(1.02);
}

.option-button-back {
    background: #FEF3C7 !important;
    border-color: #F59E0B !important;
    color: #92400E !important;
    font-weight: 600;
}

.action-buttons { display: flex; gap: 8px; margin-top: 12px; flex-wrap: wrap; }

.action-button {
    padding: 12px 18px;
    background: var(--snc-primary);
    border: 2px solid var(--snc-dark);
    border-radius: 10px;
    cursor: pointer;
    text-align: center;
    font-size: 13px;
    font-weight: 600;
    color: white;
    transition: all 0.2s ease;
    flex: 1;
    min-width: 120px;
}

.action-button:hover {
    background: var(--snc-dark);
    border-color: var(--snc-deep);
    transform: translateY(-1px);
    box-shadow: 0 4px 12px var(--snc-shadow);
}

.action-button:disabled { opacity: 0.6; cursor: not-allowed; transform: none; }
.action-button.selected {
    background: linear-gradient(135deg, var(--snc-dark) 0%, var(--snc-deep) 100%);
    border-color: var(--snc-deep);
    color: white;
}

@keyframes buttonHighlight {
    0% { transform: scale(1); }
    50% { transform: scale(1.05); }
    100% { transform: scale(1.02); }
}

.contact-form, .lead-form { margin-top: 12px; }
.form-group { margin-bottom: 12px; }
.form-label { display: block; font-size: 12px; font-weight: 500; margin-bottom: 4px; color: var(--snc-text-medium); }
.form-input {
    width: 100%;
    padding: 10px 12px;
    border: 2px solid var(--snc-border);
    border-radius: 10px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s ease;
    box-sizing: border-box;
    background: var(--snc-background);
}
.form-input:focus {
    border-color: var(--snc-primary);
    background: var(--snc-white);
}
.form-error { font-size: 12px; color: #dc3545; margin-top: 4px; }
.form-submit {
    width: 100%;
    padding: 12px;
    background: linear-gradient(135deg, var(--snc-primary) 0%, var(--snc-dark) 100%);
    color: white;
    border: none;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
    margin-top: 8px;
}
.form-submit:hover { transform: scale(1.02); box-shadow: 0 4px 12px var(--snc-shadow); }

.call-button, .link-button {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 12px 18px;
    background: var(--snc-accent);
    color: white;
    border: none;
    border-radius: 10px;
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    text-decoration: none;
    transition: background 0.2s ease, transform 0.2s ease;
    margin-top: 8px;
}
.call-button:hover, .link-button:hover {
    background: var(--snc-dark);
    transform: translateY(-1px);
    box-shadow: 0 4px 12px var(--snc-shadow);
}

/* Link-uri de tip „Metodologia de implementare”, „Servicii de mentenanță și suport” etc.
   – randate prin addLinkButton (wrapper .message-with-link) */
.message-with-link .message-content-link {
    margin-top: 6px;
}
.message-with-link .link-button {
    background: transparent;
    color: var(--snc-primary);
    border: 1px solid var(--snc-accent);
}
.message-with-link .link-button:hover {
    background: var(--snc-light);
    color: var(--snc-dark);
}

.chatbot-footer {
    border-top: 1px solid var(--snc-border);
    background: var(--snc-white);
    padding: 8px 14px;
    display: flex;
    flex-direction: row;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    flex-wrap: nowrap;
}
.chatbot-footer-controls {
    display: flex;
    align-items: center;
    gap: 8px;
    flex: 1;
    justify-content: center;
}
.text-size-controls { display: flex; gap: 4px; align-items: center; }
.nav-buttons-group { display: flex; align-items: center; gap: 6px; }
.footer-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 8px 12px;
    background: var(--snc-background);
    border: 1px solid var(--snc-border);
    border-radius: 8px;
    cursor: pointer;
    font-size: 13px;
    color: var(--snc-text-dark);
    transition: all 0.2s ease;
    white-space: nowrap;
}
.footer-btn:hover {
    background: var(--snc-light);
    border-color: var(--snc-primary);
    color: var(--snc-dark);
}
.zoom-btn { min-width: 36px; padding: 8px; }
.nav-btn { min-width: 36px; padding: 8px; }
.back-to-menu-btn { font-weight: 500; }

.chatbot-footer-branding {
    font-size: 10px;
    color: var(--snc-text-light);
    font-weight: 500;
    letter-spacing: 0.02em;
    white-space: nowrap;
    flex-shrink: 0;
}

.chatbot-container.text-size-small { font-size: 12px; }
.chatbot-container.text-size-small .message-content { font-size: 12px; }
.chatbot-container.text-size-small .menu-button, .chatbot-container.text-size-small .option-button { font-size: 12px; padding: 10px 12px; }
.chatbot-container.text-size-medium { font-size: 14px; }
.chatbot-container.text-size-medium .message-content { font-size: 14px; }
.chatbot-container.text-size-large { font-size: 16px; }
.chatbot-container.text-size-large .message-content { font-size: 16px; }
.chatbot-container.text-size-large .menu-button, .chatbot-container.text-size-large .option-button { font-size: 16px; padding: 14px 18px; }
.chatbot-container.text-size-xlarge { font-size: 18px; }
.chatbot-container.text-size-xlarge .message-content { font-size: 18px; }

.chatbot-body::-webkit-scrollbar { width: 6px; }
.chatbot-body::-webkit-scrollbar-track { background: transparent; }
.chatbot-body::-webkit-scrollbar-thumb { background: var(--snc-light); border-radius: 3px; }
.chatbot-body::-webkit-scrollbar-thumb:hover { background: var(--snc-primary); }

.message-content strong { font-weight: 600; color: var(--snc-dark); }
.message-content a { color: var(--snc-primary); text-decoration: underline; }
.message-content a:hover { color: var(--snc-dark); }

@media (max-width: 768px) {
    .chatbot-container { width: calc(100vw - 20px); }
    .chatbot-footer { flex-wrap: wrap; }
    .chatbot-footer-branding { width: 100%; text-align: center; order: 3; margin-top: 4px; padding-top: 4px; border-top: 1px solid var(--snc-border); }
}
@media (max-width: 480px) {
    .chatbot-container {
        width: 100%; height: 100%;
        max-width: 100%; max-height: 100%;
        bottom: 0; right: 0;
        border-radius: 0;
    }
}